I have used this product for years now. I LOVED it from the start. STILL LOVE IT. DESPERATELY. It is the ONLY product that I can use that leaves my hair truly clean and still volumized, with no residue, dryness, or excess moisture!
-BUT- I have encountered more issues with getting ahold of this product than with any other company or prod
...Read MoreRead more about I have used this product for yearsuct I have used before. There have been many times I was unable to get ahold of it mostly due to being out of stock (but never listed as such. Instead when I go to check out it says “one or more of your items is unavailable”) and even a couple times I’ve ordered from other sellers and it was conveniently lost in transit and I never received my money back from the seller, the shipping company, or Luseta. It was an endless game of blame-the-other-company. Even when I provided all supporting documentation to prove I had a valid claim with ALL PARTIES. Also, now I am encountering MORE struggles with Luseta itself as I can no longer purchase the item as a subscription after realizing I need it more frequently than I had set the schedule. When I set up the subscription, I did not account for the fact that it takes over 11 DAYS from charging your account to receive the item. So I had to adjust the shipping frequency twice to shorter windows, and now I can’t even set it up to subscribe at all!!?! So I can’t get the discount even though I’m purchasing it more often, and now I have to PAY EXTRA FOR [3-5 DAY] SHIPPING for it to STILL take 11 days to arrive. Like I said, the product itself is clearly worth going to these lengths but I have reached my limit and if I have to over pay again to deal with another issue I am switching to another shampoo/conditioner. I have never had such a good product cause such a huge problem, repeatedly!!! Read LessRead less about I have used this product for years