Shipping & Returns

RETURNS & EXCHANGES

Customer satisfaction is the No.1 priority at Luseta Beauty. If our products do not meet your expectation, please let us know. We love to hear feedback and provide you a satisfactory solution.

 

Our Return Policy

You can return any eligible items within 30 days of the original ship date. Full refund will be issued within 7 days after the return is received.

  • To be eligible for a return, items must not be excessively used (at least 75% left) or purchased at other retailers.

  • A pre-paid shipping label will be provided.

  • We reserve the rights to refuse returns on Items received after 30 days.

  • Refunds will be credited to the original payment method.

 

Our Exchange Policy

You can exchange any eligible items within 30 days of the original ship date.

  • To be eligible for an exchange, items must be unused and in the same condition that you received it. It must also be in the original packaging. 

    • A pre-paid shipping label will be provided.

      • We reserve the rights to refuse exchanges on Items received after 30 days.